Atelyr B.V. uses certain third-party subprocessors to assist in providing our services. A subprocessor is a third-party data processor that has access to personal data of our customers or their end-users in order to provide services to Atelyr.

This page provides important information about the identity, location, and role of each subprocessor we use. We will update this page from time to time to reflect changes in our subprocessors.

In the interest of transparency, this list may include third-party tools and services that do not process any personal data. We believe that openly sharing the tools we use, even where no personal data is involved, helps customers make informed decisions about their data and our practices.

⚠️ End-user data: Personal data of individuals interacting with the AI agent, including personal data spoken or written during interactions and biometric voice data

For any transfers of personal data outside the European Economic Area (EEA), Atelyr ensures appropriate safeguards are in place through one or more of the following mechanisms:

We may update our list of subprocessors from time to time according to the terms of our Data Processing Agreement.

If you are a customer of Atelyr and wish to object to a new subprocessor, please contact us promptly at [email protected]. If you do not object within 30 days of us providing notice of a new subprocessor, you will be deemed to have accepted the new subprocessor.

If we determine that your objection is reasonable, we will work with you to find a mutually acceptable resolution. If we cannot reach a resolution, you may terminate your agreement with us in accordance with the terms of your contract.

The following subprocessors are only engaged when the customer actively selects them as their integration, speech transcription, language model, or voice synthesis provider within Atelyr.

⚠️ End-user data: Personal data of individuals interacting with the AI agent, including personal data spoken or written during interactions and biometric voice data

The customer independently selects and configures their AI providers and third-party integrations and bears sole responsibility for ensuring that any personal data processed or transferred in that context complies with all applicable laws and regulations. Atelyr solely facilitates the technical integration and has no control over, nor visibility into, the processing activities carried out by these providers. Atelyr is not liable for any act or omission of any AI provider or third-party integration chosen by the customer, including data breaches, unauthorised processing, or violations of applicable law on the part of that provider. The customer indemnifies Atelyr against any claims by third parties, including data subjects and supervisory authorities, arising from the processing carried out by the chosen providers and integrations.

The information in this table is provided for reference purposes only, without any warranties as to its accuracy or completeness. Atelyr does not assess or verify the compliance posture of any listed provider. It is the customer's own responsibility to conduct due diligence on any selected provider before use.