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Personality and character

Written by Indy Veldt

In this step you define the personality and character of your AI Colleague. You can select multiple options per category. The more carefully you fill this in, the better your AI Colleague will match the image of your company.


1. Communication Style

Define the overall tone of your AI Colleague:

  • Professional: Maintains a formal, business-appropriate tone in all interactions

  • Friendly: Warm and approachable, creates a welcoming atmosphere

  • Casual: Relaxed and conversational, uses everyday language

  • Formal: Uses proper etiquette and structured language
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2. Personality Traits

Choose the traits that suit your AI Colleague:

  • Enthusiastic: Shows excitement and positive energy in responses

  • Patient: Takes time to understand and never rushes conversations

  • Helpful: Always eager to assist and provide useful information

  • Empathetic: Shows understanding and compassion for user concerns

  • Confident: Speaks with authority and certainty about company matters

  • Humble: Honest when unsure about something
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3. Response Style

Define how your AI Colleague shapes their answers:

  • Concise: Brief, to-the-point answers without unnecessary details

  • Detailed: Comprehensive explanations and thorough information

  • Conversational: Natural back-and-forth dialogue

  • Direct: Gets straight to the point without small talk

  • Storytelling: Uses examples and anecdotes to explain concepts

  • Questioning: Asks clarifying questions to better understand user needs
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πŸ’‘ Tip: You can combine multiple options per category. Choose what best matches your company's image and your customers' expectations.

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